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Come and see us at Discover Dogs, Excel, London on 21–22 October.

FAQ

If you can’t see your question below, please contact us for help.

Will an Equafleece® really keep my dog dry?

Yes! The combination of body heat and fleece means the rain doesn’t penetrate the Equafleece® but sits on the outer surface of the garment keeping the wearer warm and toasty. So unless you're out for many hours in torrential rain, or your dog has an extraordinarily dense coat, our fleeces will keep out the worst the weather can throw at you. See our Fabric and Design page for more details.

And the same garment dries as well? How does that work?

Again – yes! It's all about the same layer of warm air which makes the Equafleece® water repellent. This warmth draws moisture from the skin (not just the hair) which then evaporates from the surface of the fleece. The huge advantage of a non-absorbent fleece is it can be used again to the same effect almost immediately – shake the wet garment on removal and it can be put straight back on, very useful for working dogs.

Will my dog overheat in his/her Equafleece®?

The Polartec® fleece is breathable rather than impermeable and so allows for body temperature moderation (within reason – but best not worn on a hot day!).

Can I wash my Equafleece®?

Please do! All the fleece garments are machine washable at 40°C, and should be washed without fabric conditioner (including 2-in-1). You can then tumble dry your Equafleece® on ‘cool’, or it will also dry swiftly without a tumble drier. The fluorescent garments should be washed separately or with whites to ensure they come up glaringly bright after every wash. And because the water-repellent nature of fleece is innate, there is no need to re-proof your Equafleece® – ever!

Will my Equafleece® stretch, shrink or fade?

Polartec® fleece is the best fabric for washable dogwear! It does not shrink, stretch or fade as long as you follow our garment care instructions on the garment wash label, and should give you many years of use.

Does it restrict the dog in any way?

Correctly fitted, your Equafleece® allows unparalleled ease of movement. The soft fleece and minimal use of buckles and straps means even the smallest dog is free to scamper about unimpaired. The ergonomically designed fleeces allow for the craziest cavorting by the most energetic of wearers.

How do I know what style would be best?

Every dog is different, and each Equafleece® style has its design perks. Our team is very happy to discuss the range and advise on options – or come and visit us at a show and ‘try then buy’.

How much of the tummy do the jumpers cover and will they fit my dog comfortably (he’s a boy!)?

Equafleeces are cut to accommodate the male figure! The Jumper, Tankie and Suit all cover the rib cage and end at the dog’s waist, so he should be just fine. If individual dimensions or habits demand, you may find the Coat or Polo Neck Coat better suited for your chap.

How do I measure my dog?

To be sure of the best possible fit, please measure from the centre of the dog’s chest to in line with base of tail, NOT simply down the spine – this takes shoulder width into account. The best thing to do is look at the Measuring your Dog video on this website. Any problems or questions, please do contact us.

What if my Equafleece® doesn't fit?

We are happy to exchange or refund any standard Equafleece® garment that doesn’t fit as long as it is in a re-saleable condition and hasn’t been worn (as opposed to simply tried on), or is hairy, smelly or dirty. If your dog isn’t standard size then we can make-to-measure. This service is available between March and October before the ‘Winter rush’. Please note we do not exchange or offer returns on customised or bespoke garments.

Where can I buy an Equafleece®?

Equafleece® is only available direct from us either via the internet, mail order or from our stand at shows throughout the year. Postage within the UK is free using Royal Mail Tracked 48, and we aim to dispatch goods that are in stock within 48 hours of ordering. If your order is out of stock we aim to make and despatch it within 7–10 days.