Orders for out-of-stock items currently have a maximum wait time of 4–6 weeks. We’re working hard to reduce this and apologise for any inconvenience. Please check back frequently to see if new stock is available.

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To email us please complete the form below and click the Send Message button. Items marked in bold text must be entered, others are optional. The Message box will get taller as you type.

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We’re currently receiving high volumes of emails and it may take up to 2 working days for us to respond. Please be patient – repeatedly sending your request won’t help as they’re answered strictly in the order they’re received. We only accept online or phone orders. You can’t order through this form, or via email or social media.
We’re currently receiving high volumes of sizing help requests and it may take up to 2 working days for us to respond. Please be patient – repeatedly sending your request won’t help as they’re answered strictly in the order they’re received. Please ensure you’ve looked at our Sizing Guide page and used the What Size Do I Need? buttons on our product pages for instant size recommendations. If your measurements don’t match any sizes, please re-take them and try again before contacting us. 75% of our sizing help requests are due to the E measurement not being taken correctly. If you still need help after that, please ensure you include the garment type (e.g. Dog Jumper), your A, B, C, D and E measurements, and the dog breed and age, as we can’t recommend sizes without those details.
Please include your order reference so we can find your details more easily.
Please include your order reference or return reference so we can find your details more easily.
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To prove you’re a real person and not a spam robot please answer the following simple question.
What’s the first word in the sentence “water repellent, wicking and washable”?