Shipping is FREE to all UK and EU addresses. Goods are sent within the UK by Royal Mail First Class post and elsewhere in the EU by airmail. If an item fails to arrive we will send a replacement free of charge and deal with the claim against the post office ourselves.

We cannot exchange items that are soiled, smell, are hairy or have been washed or brushed. If an item is faulty we will repair, exchange or refund regardless of condition.

Our standard charge for shipping by airmail is £5 per item (though it may be more in case of large/heavy orders).

We ship to all destinations to which parcels can be sent airmail by the Royal Mail and to which we are not prohibited from exporting by import or export restrictions.We are not currently aware of any such restrictions affecting us The prices on the website include 17.5% VAT (Value Added Tax) which is not payable by those resident outside the UK or European Union and is therefore deducted from the price.

Customs charges, taxes, import duty etc charged by the country of destination are payable by the customer, not by us.